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POLICY AND SERVICE GUIDELINES
GleemHost provides web hosting to many clients,
and we have a responsibility to protect each client
and to provide the best services available. The
following guidelines were designed to ensure these
obligations are met.
FURTHERMORE, these Policies, Guidelines, and Disclaimer
are intended for all domains residing on GleemHost
servers.
Content:
All services provided by GleemHost may be used for
lawful purposes only. Transmission, storage, or
presentation of any information, data or material
in violation of any United States Federal, State
or City law is prohibited. This includes, but is
not limited to: copyrighted material, material we
judge to be threatening or obscene, or material
protected by trade secret and other statute. The
subscriber agrees to indemnify and hold harmless
GleemHost from any claims resulting from the use
of the service which damages the subscriber or any
other party.
Pornography and sex-related merchandising is prohibited
on all GleemHost servers. This includes sites that
may infer sexual content, or links to adult content
elsewhere. GleemHost will be the sole arbiter in
determining violations of this provision.
Also prohibited are sites that promote any illegal
activity or present content that may be damaging
to GleemHost servers or any other server on the
internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
1. Pirated software
2. Hacker programs or archives
3. Warez sites
4. Any Site that consumes more than 20% of system
resourcesFollowing are a list of sites that will
often require more than 20% of our systems resources:
Multiple domains residing at a single IP address,
domains with archives or galleries, (i.e. .gif,
.jpg, .exe, .zip, .tar, etc.), and domain accounts
offering download files.
We are not saying that your web site can not contain
such files, however if at any time they consume
20% or more of our systems resources you will be
contacted to resolve the problem.
GleemHost will be the sole arbiter as to what constitutes
a violation of this provision.
Traffic Usage
All account plans come with a predetermined amount
of traffic allowance. We monitor all accounts and
bill $10.00 for each gig of traffic exceeded. This
amount is not prorated, this meaning that 1 mb -
1 gig will be treated and billed as the same.
Commercial Advertising - Email:
Spamming, or the sending of unsolicited email, from
a GleemHost server or using an email address or
domain that is maintained on an GleemHost machine
as reference is STRICTLY prohibited. GleemHost will
be the sole arbiter as to what constitutes a violation
of this provision.
Chat Rooms
We do not allow clients to install their own chat
rooms. These tend to be a large drain on system
resources and we cannot allow it as an account option.
Background Running Programs
We may allow programs to run continually in the
background. These are considered on a case-by-case
basis and an extra charge will be incurred based
on system resources used and operational maintenance
needed.
IRC
We currently do not allow IRC or IRC bots to be
operated on our servers.
Server Abuse:
Any attempt to undermine or cause harm to a server,
or customer, of GleemHost is strictly prohibited.
Refusal of Service:
We reserve the right to refuse, cancel, or suspend
service at our sole discretion.
All Sub-Networks, distributive hosting sites and
dedicated servers of GleemHost must adhere to the
above policies.
BILLING:
Recurring Billing:
We DO NOT send out invoices. All credit cards are
billed automatically monthly. It is the clients
responsibility to ensure that they have sufficient
credit to cover this transaction. In the event that
there is insufficient credit, as a courtesy we will
send an email notification at which point we will
need to be provided with another credit card within
24 hours. If we do not receive a response within
24 hours the account will be deactivated and any
accounts under that account plan.
Account Deactivations:
Any account deactivated due to non-payment will
be deactivated and we require a reactivation fee
of $50.00 to be paid prior to reactivating the account.
Cancellation Refunds:
We DO NOT refund partial monthly fees to accounts.
REFUSAL OF SERVICE:
We reserve the right to refuse, cancel, or suspend
service at our sole discretion.
LIMITATION OF LIABILITY:
GleemHost shall not be responsible for any claimed
damages, including incidental and consequential
damages, which may arise from GleemHost servers
going off-line or being unavailable for any reason
whatsoever. Furthermore, GleemHost shall not be
responsible for any claimed damages, including incidental
or consequential damages, resulting from the corruption
or deletion of any web site from one of GleemHost
servers. All damages shall be limited to the immediate
termination of service.
Violations of these Acceptable Uses Policies should
be referred to
Support@GleemHost.com All complaints will be investigated
promptly.
Failure to follow any term or condition will be
grounds for immediate account deactivation.
DISCLAIMER:
GleemHost cannot be held liable for system downtime,
crashes, or data loss. We cannot be held liable
for any predicted estimate of profits in which a
client would have gained if their site was functioning.
Certain services provided by GleemHost are resold.
Thus, certain equipment, routing, software, and
programming used by GleemHost are not directly owned
or written by GleemHost. Moreover, GleemHost holds
no responsibility for the use of our clients accounts.
If any terms or conditions are failed to be followed,
the account in question will be automatically deactivated.
We reserve the right to remove any account without
advanced notice for any reason without restitution
as GleemHost sees fit.
ACCOUNT ACTIVATION:
By activating your account with GleemHost, you agree
to the above policies and disclaimer. Upon requesting
an account activation, you are required to accept
these policies, guidelines, and disclaimer and a
copy of your acceptance is forwarded along with
your activation request to be maintained within
your account information.
NOTICE: If you sign up for an account and do not
follow our terms. No refunds will be given. We will
however let you know by email or phone before any
action is taken and you will have a chance to solve
the matter.
FURTHERMORE, GleemHost retains the right to change
any or all of the above Policies, Guidelines, and
Disclaimer without notification. We also retain
the right to increase any pricing, and make changes
to our account plans without notification.
NOTICE
**If your account is found to contain illegal activity,
Illegal MP3 Files, Pirated software, hacker programs,
Warez programs, or any other illegal files, your
account will be terminated immediately without notice
and a $50.00 Cancellation fee will apply. ** Also
the proper (and your local) authorities will be
notified of your actions.
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